FREQUENTLY ASKED QUESTIONS
If I am currently not a member, how do I sign up?
Sign up here https://clients.mindbodyonline.com/classic/home?studioid=519166 electronically or in person during the fitness center hours.
For Astellas employees, all monthly billing will take place as a payroll deduction. You will need to give approval to start the deduction process. Deductions will begin on the next payroll, there are no prorates.
Where can I find additional information on the gym?
Visit the Kinema Fitness website for more information on the gym
Who is allowed to join?
Only Astellas employees are permitted to join The Well, Astellas’ corporate fitness center
What are the gym hours?
The hours of The Well are Monday through Thursday, 5:30 a.m. to 7 p.m., and Friday, 5:30 a.m. to 3:00 p.m.
What is the membership rate?
The membership rate is an automatic payroll deduction of $12 per pay period.
How do I cancel?
Please email us and fill out the cancellation form.
How do I pay?
For all Astellas employees, membership will be processed as a payroll deduction.
What is included with my membership?
With your membership, you will have access to the fitness center, locker rooms and group exercise studio. You can also participate in group fitness classes, wellness programs, competitions and challenges. All existing members and new members will receive a free personal training session and fitness assessment.
What is not included in my membership?
After your first free personal training session, if you choose to purchase a package of sessions these will be charged per session. Small group sessions can also be purchased. For more information on personal training or small group sessions, please speak with our on-site staff.
How do I access the gym?
Once you join, Kinema notifies security to activate your building badge card to give you access to the gym.
Do I need to bring my own towel?
No, towels will be provided for you.
Are day use lockers available?
Yes, there will be many day use lockers available. At the end of the day please take all these items with you.
Can I work out for just the day?
Yes, but you will need to fill out a waiver and guest request form at the gym front desk. You will be charged $10 per visit.
How can I get in touch with the new management company?
Please feel free to email us at: email@example.com If you are interested, but still unsure about joining, please schedule a gym orientation and one of our team members will give you a tour of the facility.